Privacy Policy

Last updated: January 2026

Introduction

Sanctuary Systems ("we," "us," "our," or "Company") operates the threatzoneguide.pro website and related coaching services. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for all visitors and users of our platform.

Information We Collect

We collect information in several ways to deliver our competitive gaming coaching services and maintain our platform:

• Contact and Inquiry Data: When you submit inquiries, request coaching services, or contact us via email or contact forms, we collect your name, email address, phone number, and the content of your message.
• Account Information: If you create an account or register for our services, we collect login credentials, profile information, and any details you provide about your gaming experience and role specialization.
• Usage and Activity Data: We collect information about how you interact with our website and services, including pages visited, time spent, features accessed, and coaching session participation details.
• Technical Data: Our servers automatically collect IP addresses, browser type, operating system, device identifiers, and referral sources to maintain security and improve service delivery.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, maintain session information, and analyze site performance. You can control cookie settings through your browser.
• Analytics Information: We may use analytics tools to understand user behavior, improve our content, and optimize the coaching framework delivery across our five role pathways.

How We Use Your Information

We use the information we collect for the following purposes:

• Delivering coaching services, role-specific guidance, and ability synergy training tailored to your needs
• Responding to your inquiries and providing customer support
• Personalizing your experience and remembering your role specialization preferences
• Analyzing platform usage to improve our service delivery, content clarity, and framework effectiveness
• Maintaining security, preventing fraud, and protecting against unauthorized access
• Complying with legal obligations and enforcing our Terms of Service
• Sending service updates, policy changes, and relevant coaching announcements (with your consent where required)

Data Sharing and Processors

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our platform, including:

• Hosting and infrastructure providers who maintain our website and services
• Email service providers for communications and notifications
• Analytics service providers to understand user behavior and improve our offerings
• Payment processors (if applicable to your service tier)

All service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain appropriate data security standards.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. Specifically:

• Account information is retained while your account is active and for a reasonable period afterward to support service continuity
• Contact and inquiry data is retained for the duration of our business relationship and for record-keeping purposes
• Technical and analytics data is typically retained for up to 12 months unless longer retention is required by law
• You may request deletion of your account and associated data at any time, subject to legal retention requirements

Your Privacy Rights

As a user in Hungary and the European Union, you have rights under the General Data Protection Regulation (GDPR) and Hungarian data protection law:

• Right of Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal data, subject to legal obligations
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request your data in a portable format for transfer to another service
• Right to Object: You can object to certain processing activities, including marketing communications
• Right to Lodge a Complaint: You have the right to file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure server protocols, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to Sanctuary Systems. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

Children's Privacy

Our coaching platform is intended for competitive players and role specialists, typically adults seeking systematic advancement. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will promptly delete such information and notify the parent or guardian.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our services following such notification constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a data security concern, please contact us:

• Email: hello@threatzoneguide.pro
• Phone: +36 20 109 9252
• Location: Budapest, Hungary

We will respond to your inquiry within 30 days or as required by applicable law.